After-sales
Experienced
Fair Pricing
Fast
Repair Process
Your WordPress issues fixed in 3 steps.
1. Contact
Open a support ticket describing your issue.
2. Review
We'll assess your request and requirements.
3. Repaire
Our specialists get to work on your website!
About the Service
A support service designed to troubleshoot and fix common WordPress errors.
Analyzing the Problem
Identifying the problem is vital before we begin any repairs. Please attach a screenshot to the support form in order to provide a visual representation of your issue. During the course of our services, we will also debug your website and review the error logs.
Plugin Conflicts
When it comes to extending the functionality of your website, WordPress plugins are the most useful, but they can often be a source of conflict. You will be notified if you are operating a faulty plugin, we will remove it, and suggest an alternative when necessary.
Theme Errors
When troubleshooting a WordPress website that is malfunctioning, theme errors are very common. Depending on your needs, we'll either fix the faulty part of your theme or update it.
Update Errors
The database, the WordPress software, the theme, and the plugins must work in harmony for a WordPress website to function smoothly. We will manually update a faulty component in the event of an update error.
Checkout Errors
E-Commerce websites can suffer an immediate hit to their bottom lines when they encounter an error on the checkout page. Immediately, we will test and locate the faulty part in the checkout process in order to restore your store to normal operation.
Review
Upon completion of the fix for your website, we will update the status of your ticket. Please verify all functions and suggest any improvements or changes you would like to see.
FAQ
Typically, a website is fixed within one to two business days.
You will receive a refund of 100% if we are unable to repair your website. We offer a risk-free service.
There is a minimum charge of $49 USD for repairing a faulty website.
Of course we do! Our expertise, however, is limited to WooCommerce. Other e-commerce platforms are not supported by us.
When we detect that your website is infected with malware, we will request you to purchase another repair ticket for $49 USD. Malware removal is offered for US$ 119, so you’ll pay the difference.
To get started, simply open a support ticket. A WordPress user account is usually all we need. We may, however, need your FTP access or web hosting login details for further troubleshooting.